AI voice agents that answer, book and follow up on every business call

Botphonic picks up in under 300 ms, holds a natural conversation, books the appointment, updates your CRM and sends your team a summary. One AI phone agent for inbound answering, outbound campaigns and full call-center workloads.

  • No credit card
  • Live in minutes, not weeks
  • 50+ languages
  • HIPAA and PCI DSS ready

Trusted by 500+ businesses

  • Healthray
  • Superworks
  • Digiulio Group
  • Ashok One
  • Jeevan Rekha Hospital
  • Watania Takaful
  • The Good Glamm Group

Works with your stack

One AI phone agent for every call your business takes or makes

Start with the job that hurts most. The same agent, voice and knowledge base carry across all four, so you never rebuild.

AI answering service

Every inbound call answered on the first ring, 24/7, in the caller's language. No hold music, no voicemail, no missed leads after hours.

  • Unlimited simultaneous calls
  • Spam and robocall screening
  • Warm transfer to a human when it matters

AI receptionist

Checks live availability, books, reschedules and confirms appointments, then updates the record in your CRM or practice software.

  • Google Calendar, Outlook, Calendly
  • Reminders that cut no-shows
  • HIPAA-ready for clinics and practices

Outbound AI phone agent

Follows up on leads within seconds of a form fill, runs reminder and renewal campaigns, and qualifies prospects before your reps pick up.

  • Batch calling at any volume
  • Branded caller ID, TCPA controls
  • Lead scoring pushed to your CRM

AI call center software

Replace or extend a staffed call center. SIP trunking into your telephony, custom workflows, analytics and human handoff in one dashboard.

  • Twilio, Telnyx, Plivo or your own SIP
  • Visual workflow builder
  • Transcripts, sentiment, QA scoring

Everything the AI voice agent does before, during and after a call

Not a call menu with a nicer voice. Each capability below is live in the platform today and controlled from one dashboard.

AI call management

The agent handles the whole conversation on inbound and outbound calls, and knows when a human should take over.

  • Spam and robocall screeningDetects fake numbers and automated dialers before your team hears them.
  • Human-like conversationUnder 300 ms response time, natural interruptions handled, 65+ voices to match your brand.
  • Inbound and outbound on one agentAnswers instantly and places calls from a list, a CRM trigger or a missed-call event.
  • Sentiment analysisReads caller emotion in real time and escalates frustrated callers to a person.
Botphonic AI call management dashboard showing inbound and outbound call handling

Hear the AI phone agent on real business calls

Six recordings, six industries. Each one shows what the agent does on the call and what your team receives afterwards.

  • Female AI voice agent for real estate lead qualification

    Lead qualification

    Real estate · inbound · 2:41
    • Asks budget, area, timeline and financing status
    • Books a viewing into the agent's calendar
    • Scores the lead and pushes it to the CRM

    What you getA qualified buyer with a viewing on the diary, not a missed call.

  • Female AI virtual receptionist for a healthcare clinic

    Virtual receptionist

    Healthcare · inbound · 3:03
    • Verifies the patient and reason for the visit
    • Offers the next open slot with the right clinician
    • Sends confirmation and pre-visit instructions

    What you getFront desk freed from the phone, HIPAA-ready record of the call.

  • Male AI voice agent booking a hotel reservation

    Appointment booking

    Travel and hospitality · inbound · 1:45
    • Checks availability and quotes the rate
    • Takes a PCI-compliant deposit
    • Emails the confirmation while still on the call

    What you getBookings taken 24/7 without an overnight desk.

  • Male AI voice agent for insurance policy renewal calls

    Policy renewal and upsell

    Insurance · outbound · 2:13
    • Calls before expiry with the renewal quote
    • Offers a relevant add-on based on the policy
    • Transfers to a licensed agent to close

    What you getRenewal campaigns that run themselves, warm transfers only.

  • Male AI voice agent for car dealership service offers

    Service offers and test drives

    Car dealership · outbound · 1:40
    • Reaches past customers with a seasonal service offer
    • Books the service slot or a test drive
    • Logs the outcome to the dealer CRM

    What you getService bays filled from your own customer list.

  • Female AI voice agent screening job candidates

    Candidate screening

    Recruitment · outbound · 1:52
    • Confirms availability, location and salary range
    • Asks role-specific screening questions
    • Schedules the interview with the hiring manager

    What you getOnly screened candidates reach your recruiters' calendars.

Speaks 50+ languages, and switches the moment the caller does

One multilingual AI voice agent covers every market you sell into. It detects the caller's language on the first sentence, replies in kind, and can change language mid-call without a transfer. Indian languages are first-class, not an add-on.

50+Languages and regional variants
65+Natural voices, male and female, by accent
Mid-callLanguage switching, no hand-off
1 agentSame script, knowledge base and rules in every language

See the full language and voice list

Europe and the Americas

  • English US · UK · AU
  • Spanish Español
  • Portuguese Português
  • French Français
  • German Deutsch
  • Italian Italiano
  • Dutch Nederlands
  • Polish Polski
  • Russian Русский
  • Turkish Türkçe

Middle East and Asia-Pacific

  • Arabic العربية
  • Mandarin 中文
  • Japanese 日本語
  • Korean 한국어
  • Indonesian Bahasa Indonesia
  • Vietnamese Tiếng Việt
  • Thai ไทย
  • Filipino
  • + 20 more

Indian languages

  • Hindi हिन्दी
  • Gujarati ગુજરાતી
  • Marathi मराठी
  • Tamil தமிழ்
  • Telugu తెలుగు
  • Kannada ಕನ್ನಡ
  • Bengali বাংলা
  • Malayalam മലയാളം
  • Punjabi ਪੰਜਾਬੀ
  • Urdu اردو
  • Indian English

How an AI voice agent handles a call on Botphonic

Four stages, from the first ring to the CRM note. You control the script, the voice and the rules at each one.

  1. Answer or dial

    The agent answers inbound calls instantly or places outbound calls from a list or a CRM trigger. Spam and fake numbers are screened before a word is spoken.

  2. Understand the caller

    Natural conversation in 50+ languages with under 300 ms response time. The agent follows your knowledge base and business logic, and detects intent and sentiment as it goes.

  3. Take the action

    Books the slot, looks up an order, captures a payment, qualifies the lead or transfers to the right person, using live data from your systems.

  4. Hand over cleanly

    Recording, transcript and a short summary land in your CRM and your team's inbox, with follow-up calls, texts or emails already scheduled.

AI answering service vs. human answering service vs. traditional IVR

What actually changes when an AI voice agent takes the phone.

Comparison of Botphonic AI voice agent, a human answering service and traditional IVR
Botphonic AI voice agent Human answering service Traditional IVR / voicemail
Time to answer Under 1 second, every call 20–60 s, queues at peak Instant, but callers hang up on menus
Simultaneous calls Unlimited Limited by staff on shift Unlimited, no resolution
Books appointments Yes, into your live calendar Takes a message for callback No
Updates CRM Automatically, with summary Manual, if at all No
Languages 50+, switches mid-call 1–2 per agent Pre-recorded only
Outbound campaigns Yes, thousands in parallel Priced per agent hour Robocall only
Typical cost $0.20–$0.40 per talk minute $1–2 per minute, monthly minimums Low, but loses the lead
Setup time Minutes 1–3 weeks onboarding Days of menu design

Enterprise-grade AI call center software, without the enterprise timeline

Botphonic runs regulated, high-volume calling for healthcare groups, lenders and BPOs. The infrastructure is already in place, and a voice-AI team is on hand for setup and tuning.

<300 msResponse latency, so conversation feels natural
99.99%Platform uptime
50+Languages, with mid-call switching
100+Integrations via API, SIP and Zapier
Customer speaking with a Botphonic AI voice agent with under 300 ms response latency

Compliance built for regulated calls

Healthcare, payments and outbound sales each have their own rules. The agent follows them on every call, and the platform proves it.

  • SOC 2 Type II ready
  • HIPAA aligned
  • GDPR aligned
  • PCI DSS compliant payments

    Capture card details on a call without them touching your recordings, transcripts or agents.

  • HIPAA-ready healthcare workflows

    PHI handled under BAA-compatible controls for clinics, hospitals and payers, with audit logs.

  • GDPR-aligned data handling

    Encryption in transit and at rest, regional data residency options, retention controls and a DPA on request.

  • Continuous penetration testing

    Real-world attack simulations run on a schedule, so weaknesses are found before they become incidents.

  • TCPA-compliant outbound

    Consent tracking, calling-hour windows, suppression lists and opt-out handling built into every campaign.

  • MFA and role-based access

    Decide who can hear recordings, read transcripts or change a script. Nothing moves without explicit permission.

Read the full security overview

Results from teams that moved their phones to Botphonic

Serenity sees 150% ROI after switching its call handling to Botphonic AI

Inbound answering, appointment booking and follow-up moved to the AI voice agent. Staff kept the conversations that needed a person.

Serenity team using Botphonic AI call handling Read the success story
25% Higher conversion on inbound enquiries
50% Shorter call handling time
20% Fewer human errors in bookings and records
15% Higher agent satisfaction
Operations

Botphonic helps us handle calls instantly and never miss a customer opportunity. The AI sounds natural, works 24/7, and saves our team valuable time.

Alpesh VaghasiyaCEO, Superworks
Healthcare

Botphonic makes handling customer calls effortless. Its AI handles routine conversations 24/7, reducing our team’s workload while keeping every caller supported.

Ketan MangukiyaFounder & CEO, Healthray
Patient Care

Botphonic feels like an extra team member. It handles calls, captures key details, and keeps our team focused on what matters.

Dr. AlphonsaExecutive Director, Ashok One Hospital

Rated across the major software review platforms

Pay for talk time, not seats

No per-agent licences, no minimum call volume, no setup fee. Scale from one line to a full call center on the same plan.

$0.20–$0.40per talk minute
  • 14-day free trial, no credit card
  • Inbound and outbound on the same plan
  • All 50+ languages and 65+ voices included
  • Volume pricing and white-label for agencies

Comparing AI voice agent platforms?

Side-by-side pricing, latency, integrations and compliance against the tools you're probably shortlisting.

Questions buyers ask before switching to an AI answering service

Still unsure? Book a 20-minute demo and hear the agent on your own use case.

What is an AI voice agent?

An AI voice agent is software that holds a real phone conversation on your behalf. It answers or places calls, understands what the caller wants, takes an action such as booking an appointment or updating a CRM record, and hands your team a summary. Botphonic's agents respond in under 300 ms so the conversation feels natural.

How is an AI answering service different from a human answering service?

A human answering service takes messages and passes them on. An AI answering service like Botphonic answers instantly, 24/7, handles unlimited simultaneous calls, books directly into your calendar and updates your CRM, at a per-minute cost that is a fraction of staffed services.

Can the AI receptionist book appointments into my calendar?

Yes. The AI receptionist checks live availability in Google Calendar, Outlook or your scheduling tool, offers open slots to the caller, confirms the booking and sends a confirmation. It also updates the contact record in Salesforce, HubSpot or Zoho.

Can Botphonic make outbound calls as well as answer them?

Yes. The same AI phone agent runs outbound campaigns: lead follow-up, appointment reminders, payment reminders, surveys and re-engagement. Batch calling runs thousands of calls in parallel with branded caller ID and TCPA-compliant controls.

Does it work with my existing phone system?

Yes. Botphonic connects over SIP trunking to Twilio, Telnyx, Plivo and most VoIP providers, so you keep your current numbers. You can also buy new local or toll-free numbers inside the platform.

Which languages does the AI voice agent speak?

Botphonic speaks 50+ languages and switches language mid-call when the caller does. This includes English variants, Spanish, French, German, Arabic, Hindi, Gujarati, Marathi, Tamil and other Indian languages.

Is Botphonic HIPAA and PCI DSS compliant?

Botphonic is built for regulated calls: HIPAA-ready workflows for healthcare, PCI DSS-compliant payment capture, GDPR-aligned data handling, SOC 2 controls, continuous penetration testing, encryption in transit and at rest, and role-based access to recordings and transcripts.

How much does an AI call center cost?

Botphonic is priced per minute of talk time, from $0.20 to $0.40 per minute depending on volume, with no seat licences and no minimum call volume. Every plan starts with a 14-day free trial and no credit card. Enterprise volume pricing is available.

Give your phones to an AI agent this afternoon

Connect a number, paste your FAQs, pick a voice. Your first call is answered in minutes, and a voice-AI engineer is available if you want help tuning it.

Setting up a Botphonic AI voice agent in the dashboard